GDPR notice

This notice sets out how Airlaza Ltd meets its obligations under the UK GDPR and, where applicable, the EU GDPR, for visitors and customers in the UK and EU.

Data controller

Airlaza Ltd, 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Contact for data protection matters: sales@airlaza.com.

Legal bases we rely on

• Contract — processing needed to prepare a quote at your request and to fulfil a booking
• Legal obligation — record-keeping required of travel agents and for tax purposes
• Consent — for optional analytics and advertising cookies, given through the cookie banner
• Legitimate interests — for basic security and fraud prevention on this website

Your rights

Subject to certain conditions and exemptions under the GDPR, you have the right to:

• Access the personal data we hold about you
• Have inaccurate data corrected
• Request erasure of your data
• Restrict how we process your data
• Receive your data in a portable format
• Object to processing based on legitimate interests
• Withdraw consent at any time for anything based on consent

To exercise any of these rights, email sales@airlaza.com. We will respond within one month as required by the GDPR.

Complaints

If you're not satisfied with how we've handled your data, you have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk, or to your local data protection authority if you're based in the EU.

International transfers

Where personal data is transferred outside the UK or EEA — for instance to an airline or booking system based elsewhere — we take reasonable steps to ensure an equivalent level of protection, such as relying on adequacy decisions or standard contractual clauses where applicable.